Collaborative leader with an exceptional record of driving strategic outcomes and results for Customer Success and Account Management organizations. Successful in delivering adoption growth and recurring revenue results in both startup environments and for public, Fortune 100 companies. Extensive experience in executing high-touch and scaled-touch adoption strategies, and leading large, distributed teams through positive transformation in a rapidly evolving SaaS landscape. I'm a creator who thrives in an environment of innovation and improvement. I love to build new processes and find opportunities for efficiency and growth. I believe in compassionate, transparent leadership, and driving business results through inclusiveness, accountability and operational excellence.